/* regenuverse-chat — widget styles (shared customer + staff) */

.regenuverse-chat {
  display: flex;
  flex-direction: column;
  border: 1px solid #dbe6ef;
  border-radius: 12px;
  background: #fff;
  box-shadow: 0 1px 3px rgba(15, 30, 60, 0.05);
  overflow: hidden;
  max-width: 760px;
  margin: 12px 0;
  min-height: 480px;
}

/* Header ---------------------------------------------------------------- */

.regenuverse-chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 18px;
  background: linear-gradient(135deg, #f3f7fb 0%, #eaf2f9 100%);
  border-bottom: 1px solid #dbe6ef;
}

.regenuverse-chat-title {
  margin: 0;
  font-size: 1.1em;
  color: #0a2540;
  line-height: 1.2;
}

.regenuverse-chat-subtitle {
  margin: 4px 0 0;
  font-size: 0.85em;
  color: #4a5563;
}

.regenuverse-chat-header-actions {
  display: flex;
  align-items: center;
  gap: 10px;
}

/* Status pill ----------------------------------------------------------- */

.regenuverse-chat-status {
  display: inline-flex;
  align-items: center;
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.4px;
  padding: 4px 10px;
  border-radius: 999px;
  background: #e8eef5;
  color: #0a2540;
}

.regenuverse-chat-status--open {
  background: #e1f4ee;
  color: #066043;
}

.regenuverse-chat-status--resolved {
  background: #fff8e1;
  color: #6b4f00;
}

.regenuverse-chat-status--closed {
  background: #fce6ec;
  color: #7a1f3d;
}

.regenuverse-chat-status-select {
  padding: 4px 8px;
  border-radius: 6px;
  border: 1px solid #cbd5e1;
  background: #fff;
  font-size: 12px;
}

/* Body / message stream ------------------------------------------------- */

.regenuverse-chat-body {
  flex: 1 1 auto;
  display: flex;
  flex-direction: column;
  gap: 8px;
  padding: 16px 18px;
  background: #f7faff;
  overflow-y: auto;
  min-height: 320px;
  max-height: 520px;
}

.regenuverse-chat-loading,
.regenuverse-chat-empty {
  text-align: center;
  color: #6b7785;
  font-size: 0.9em;
  margin: auto;
}

/* Bubbles --------------------------------------------------------------- */

.regenuverse-chat-msg {
  display: flex;
  width: 100%;
}

.regenuverse-chat-msg--me {
  justify-content: flex-end;
}

.regenuverse-chat-msg--them {
  justify-content: flex-start;
}

.regenuverse-chat-msg--system {
  justify-content: center;
}

.regenuverse-chat-msg--system span {
  display: inline-block;
  padding: 4px 12px;
  background: #e8eef5;
  color: #4a5563;
  border-radius: 999px;
  font-size: 12px;
}

.regenuverse-chat-bubble {
  max-width: 78%;
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 0.93em;
  line-height: 1.45;
  word-wrap: break-word;
  box-shadow: 0 1px 2px rgba(15, 30, 60, 0.06);
}

.regenuverse-chat-msg--me .regenuverse-chat-bubble {
  background: #005689;
  color: #fff;
  border-bottom-right-radius: 4px;
}

.regenuverse-chat-msg--me .regenuverse-chat-bubble a {
  color: #fff;
  text-decoration: underline;
}

.regenuverse-chat-msg--them .regenuverse-chat-bubble {
  background: #fff;
  color: #0a2540;
  border: 1px solid #e1e8ef;
  border-bottom-left-radius: 4px;
}

/* Sender-type accents (independent of me/them so both sides
   can visually tell apart "support" vs "customer" messages). */
.regenuverse-chat-msg--from-staff.regenuverse-chat-msg--them .regenuverse-chat-bubble {
  background: #eef5fb;
  border-color: #cfe0ef;
  color: #0a2540;
}

.regenuverse-chat-msg--from-customer.regenuverse-chat-msg--them .regenuverse-chat-bubble {
  background: #fff;
  border-color: #e1e8ef;
  color: #0a2540;
}

.regenuverse-chat-msg--from-staff.regenuverse-chat-msg--me .regenuverse-chat-bubble {
  background: #0a6a5e;
  color: #fff;
}

.regenuverse-chat-msg--from-customer.regenuverse-chat-msg--me .regenuverse-chat-bubble {
  background: #005689;
  color: #fff;
}

.regenuverse-chat-msg-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  margin-bottom: 4px;
  font-size: 11px;
  opacity: 0.9;
}

.regenuverse-chat-msg--me .regenuverse-chat-msg-header {
  color: rgba(255, 255, 255, 0.85);
}

.regenuverse-chat-msg-author::before {
  content: "";
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  margin-right: 6px;
  vertical-align: middle;
  background: currentColor;
  opacity: 0.55;
}

.regenuverse-chat-msg--from-staff .regenuverse-chat-msg-author::before {
  background: #0a6a5e;
  opacity: 1;
}

.regenuverse-chat-msg--from-customer .regenuverse-chat-msg-author::before {
  background: #005689;
  opacity: 1;
}

.regenuverse-chat-msg--from-staff.regenuverse-chat-msg--me .regenuverse-chat-msg-author::before,
.regenuverse-chat-msg--from-customer.regenuverse-chat-msg--me .regenuverse-chat-msg-author::before {
  background: #fff;
}

.regenuverse-chat-msg-author {
  font-weight: 700;
}

.regenuverse-chat-msg-body {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.regenuverse-chat-msg-attach {
  margin-top: 8px;
}

.regenuverse-chat-msg-attach img {
  max-width: 220px;
  max-height: 220px;
  border-radius: 8px;
  display: block;
}

.regenuverse-chat-msg-attach--file a {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 0.9em;
}

/* Form ------------------------------------------------------------------ */

.regenuverse-chat-form {
  border-top: 1px solid #e1e8ef;
  background: #fff;
  padding: 10px 12px;
}

.regenuverse-chat-attach-row {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 6px 10px;
  margin-bottom: 8px;
  border-radius: 8px;
  background: #f3f7fb;
  font-size: 0.85em;
  color: #0a2540;
}

.regenuverse-chat-attach-clear {
  background: transparent;
  border: 0;
  font-size: 16px;
  cursor: pointer;
  color: #6b7785;
  line-height: 1;
  padding: 0 4px;
}

.regenuverse-chat-attach-clear:hover {
  color: #b3315c;
}

.regenuverse-chat-input-row {
  display: flex;
  align-items: flex-end;
  gap: 8px;
}

.regenuverse-chat-attach-btn {
  flex: 0 0 auto;
  width: 36px;
  height: 36px;
  border-radius: 999px;
  border: 1px solid #cbd5e1;
  background: #fff;
  color: #4a5563;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 20px;
  font-weight: 700;
  cursor: pointer;
  user-select: none;
  transition: background 0.15s ease;
}

.regenuverse-chat-attach-btn:hover {
  background: #f3f7fb;
}

.regenuverse-chat-form textarea {
  flex: 1 1 auto;
  resize: none;
  border: 1px solid #cbd5e1;
  border-radius: 10px;
  padding: 8px 12px;
  font: inherit;
  line-height: 1.45;
  max-height: 160px;
  outline: none;
  background: #fff;
}

.regenuverse-chat-form textarea:focus {
  border-color: #005689;
  box-shadow: 0 0 0 3px rgba(0, 86, 137, 0.15);
}

.regenuverse-chat-send {
  flex: 0 0 auto;
  background: #005689;
  color: #fff;
  border: 0;
  padding: 10px 18px;
  border-radius: 8px;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s ease, opacity 0.15s ease;
}

.regenuverse-chat-send:hover {
  background: #004068;
}

.regenuverse-chat-send:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.regenuverse-chat-locked {
  padding: 14px 18px;
  background: #fff8e1;
  border-top: 1px solid #f7d27a;
  color: #6b4f00;
  font-size: 0.9em;
}

/* Mobile ---------------------------------------------------------------- */

@media (max-width: 600px) {
  .regenuverse-chat {
    min-height: 420px;
  }

  .regenuverse-chat-body {
    max-height: 60vh;
  }

  .regenuverse-chat-bubble {
    max-width: 90%;
  }
}